Senior Vice President of Professional Services, Axxess
Tammy Ross RN, BSN, MHA, is the Senior Vice President of Professional Services at Axxess, the fastest-growing home health care technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. During her time at Axxess, Ross has implemented strategic directives and developed operational materials to educate the industry on important new initiatives.
Prior to joining Axxess in November 2018, Ross served as an executive consultant at Fazzi Associates, where she used her years of home health care leadership experience to assist clients with clinical and operational strategic planning and development. She also oversaw operations for a multi-state home health provider and was instrumental in creating disease management programs that lowered the Medicare spend rate and improved 5-Star Ratings. Her expertise helped open the first Medicare-certified home health and hospice agency in the U.S. territories of Guam and the Northern Mariana Islands. She also worked closely with Congress to expand the Women, Infant, and Children (WIC) food program to military families stationed overseas. Ross has extensive knowledge of Private Duty agency operations through her time as an agency owner. She opened a school to train certified nursing assistants and used those graduates to deliver specialty disease management programs for her Private Duty patients. The agency’s dementia program was highly desired by referral sources, caregivers, and providers. She is the co-developer of Maintenance Therapy a Palliative Care Approach, which is a rehab program based on the premise of the Jimmo v. Sebelius settlement, specifying that patients do not need rehabilitation potential to receive therapy services.
Ross is passionate about serving the community as a volunteer for her church’s Children’s Outreach Ministry through positive social activities. She is also a member of the San Antonio, Texas-area chapter of the Case Management Society of America (CMSA) where she provides volunteer case management services to homebound geriatric patients without other resources. In addition to her credentials as a certified case manager, she is a registered nurse with a Bachelor’s Degree in Nursing (BSN). She holds Master’s Degree in Health Care Administration from Columbia Southern University and has an advanced certification in Health Care Case Management and Quality Improvement.
TECHNOLOGY ENHANCED TRANSITION TO INTRA-DISCIPLINARY CARE Tuesday, August 18 • 2:15-3:35 PM Clinical & Quality Improvement Track
PRIVATE DUTY: A HOME HEALTH PDGM DIVERSIFICATION STRATEGY Wednesday, August 19 • 2:30-3:50 PM Business & Operations Track