Senior Provider Relations Educator, Palmetto GBA
MaKisha Pressley-Callaham is a graduate of Nova Southeastern University with a Doctorate in Education and an emphasis in Instructional Technology and Distance Education. She has over 23 years of experience with the Medicare program. In her current role as Senior Provider Relations Representative in Palmetto GBA’s Provider Outreach and Education Department, she is the point of contact for outreach and education activities related to home health and hospice billing guidelines and regulations. MaKisha also has the responsibility to organize and develop educational materials, collaborate with providers and Centers for Medicare & Medicaid Services regarding updates and changes to the Medicare program. With experience in Medicare communications, her expertise and knowledge enable her to explain complex statutes, legislative mandates, billing procedures, and policies in a manner easily understood by key stakeholders and program participants.