Kimberly R. Smoak

Chief, Bureau of Field Operations, Agency for Health Care Administration

Kimberly R. Smoak has been with the Agency for Health Care Administration (AHCA) since August 1995. She is the Bureau Chief of Field Operations in the Division of Health Quality Assurance where she oversees field operations and the Complaint Administration Unit. She is responsible for ensuring both federal and state survey work is completed timely, monitoring quality improvement/quality assurance indicators for the division, the training of survey staff and other agency staff, data management, and support functions. She is also the State Survey Agency Director for the State of Florida.

Smoak holds a Master of Science in Health with a program emphasis in Aging Studies. She is a Qualified Intellectual Disability Professional. In 2009 and 2017, she received Survey & Certification Achievement Awards, presented by the Centers for Medicare & Medicaid Services, for her work in survey and certification.