Meet the Faculty

Helen Adeosun

Chief Executive Officer & Co-Founder, CareAcademy

Helen Adeosun, EdM, is passionate about caregiving and the impact that the right caregiver can have on families. As an educator and workplace trainer, she has had a career in driving outcomes for adult learners and finding meaningful ways for them to engage in learning.

Adeosun has worked with Teach for America, Boston Public Schools, and Pearson Education, as well as a number of companies focused on caregiving issues. CareAcademy was born out of her own firsthand knowledge and experience as a caregiver, and she hopes that CareAcademy is a place to continuously learn and share. She holds a Bachelor of Arts degree in Politics and Arabic Studies from the University of Notre Dame, and a Masters in Education in Education Policy and Management from the Harvard Graduate School of Education.

Presenting:

CAREGIVER EDUCATION: THE PATH TO SOLVING THE CAREGIVER SHORTAGE AND IMPROVING OUTCOMES
Thursday, August 20 • 11:00-11:50 AM
Private Care/Private Duty Track

Nancy E. Allen

Chief Executive Officer & Owner, Solutions for Care, Inc.

Nancy E. Allen, BSN, RNC, CMC, is Chief Executive Officer of Solutions for Care, Inc., a consulting company specializing in community D3-based health care and care management. Her passion includes assisting providers to develop effective operations for compliance to deliver "quantifiable", outcome-driven patient care.

Her many years of experience include clinical, administrative, home care, and 10 years as a state and accreditation surveyor. Allen is certified as a Clinical Specialist in home health, care management, as a long-term care surveyor. She has served as a Corporate Integrity Monitor for the Office of Inspector General and as a Medicare Hearing Officer for the Centers for Medicare & Medicaid Services' Medicare Fair Hearing Department, where she conducted and adjudicated federal administrative hearings.

With a team from the University of Hawaii, Allen serves as an educator and resource in the development of community-based health care in the Pacific islands of the Republic of Palau and American Samoa.

Allen is a contributing author to the "Handbook for Home Health Administration" and numerous other articles in national and state home care industry publications. Her recently updated book, "Survivor! Ten Practical Steps to Survey Survival", has helped many achieve deficiency-free surveys.

Presenting:

QUALITY & LEGALITY: DOING IT RIGHT
Wednesday, August 19 • 2:30-3:50 PM
Clinical & Quality Improvement Track

William Ashton

Director of Health Systems, Health Recovery Solutions

William Ashton is the Director of Health Systems at Health Recovery Solutions. He holds a Bachelor’s degree from Cornell University in Human Biology, Health and Society. Since joining HRS, Ashton has worked with over 50 health care providers to develop telehealth programs targeting chronic care patients, post-surgical patients, hospice and palliative care patients, and more. He is most passionate about working with health care providers to individualize patient care using telehealth and remote monitoring technology.

Presenting:

ADAPTING TO THE SHIFT OF VIRTUAL CARE IN HOME HEALTH
Thursday, August 20 • 11:00-11:50 AM
Clinical & Quality Improvement Track

Chris Attaya

Vice President of Product Strategy, Strategic Healthcare Programs (SHP)

Chris Attaya, MBA, joined Strategic Healthcare Partners (SHP) in 2014 after spending 28 years in executive and consulting positions within the home health and hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use of SHP's industry-leading analytics platform and benchmark data.

Prior to SHP, Attaya was the Chief Financial Officer at the VNA of Boston, and he previously had worked at Partners Health Care at Home as Chief Financial Officer and Chief Executive Officer. He received a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University, concentrating in health care finance.

Presenting:

PATIENT CARE AND FINANCIAL SUCCESS IN THE PDGM PAYMENT WORLD
Wednesday, August 19 • 8:30-9:50 AM
Medicare/PDGM Track

Todd Austin

Chief Operating Officer, Home Care Plus

Todd Austin brings over a decade of experience in sales, marketing, and management to the Home Care Pulse team. A sought-after speaker and innovative thinker in home care, he is passionate about delivering resonant messages, growing businesses, and helping others to achieve their potential. Prior to his tenure at Home Care Pulse, Austin led teams for both million- and billion-dollar organizations. Outside the office, you can find him spending time with his family or out on the golf course.

Presenting:

TOP KPIs HOME CARE AGENCY OWNERS SHOULD BE TRACKING AND HOW TO USE THEM TO STAND OUT FROM THE COMPETITION
Thursday, August 20 • 8:30-9:20 AM
Private Care/Private Duty Track

Kelly Bishop

Director of U.S. Strategic Accounts, AlayaCare

Kelly Bishop has worked with best in class technology leaders across the post-acute space for over 14 years serving the Private Duty, self-directed care, personal care services, pediatrics, non-medical home care, home health, and hospice market segments. Her mission has been to focus on health care tech start-ups and promote disruptive technologies that challenge the status quo in order to support the market as the industry model has shifted to value-based care.

Bishop serves on the Partnership for Medicaid Home-Based Care, which supports lobbying efforts and promotes positive change in the Medicaid sector of the industry. She has spent her time working with C-suite early adopters from top revenue generating agencies who are on the forefront of embracing and leveraging change. AlayaCare is a global corporation that offers a revolutionary, next-generation solution that combines raw agency data, machine learning, AI, virtual visits, remote patient monitoring, and analytics to help drive desired agency outcomes. AlayaCare’s full suite offering provides agency staff with essential tools to make informed, real-time decisions for optimal patient care and operational efficiencies that impact the bottom line.

Presenting:

DATA VS. INSIGHTS: HOW BUSINESS INTELLIGENCE TOOLS IMPROVE OUTCOMES AND OPERATIONAL EFFICIENCIES
Wednesday, August 19 • 10:20-11:40 AM
Private Care/Private Duty Track

HOW FLORIDA HOME CARE AGENCIES CAN ADAPT TO THE NEW NORMAL OF COVID-19
Thursday, August 20 • 8:30-9:20 AM
Business & Operations Track

Jennifer Blake

Clinical System Specialist, Thornberry LTD.

Jennifer Blake, BSN, MS, RN, has been a hospice nurse for nearly a decade. She is currently working for Thornberry LTD. as a Clinical Systems Specialist for their clinical documentation solution. She is also pursuing a PhD in Counselor Education and Supervision at Virginia Commonwealth University. Blake's areas of interest and experience include clinical staff education, and home care nursing and narrative therapies in the geriatric population.

Presenting:

WHEN CARING IS NO LONGER POSSIBLE: STAFF BURNOUT AND THE IMPLICATIONS FOR THE FUTURE OF HOME CARE
Thursday, August 20 • 11:00-11:50 AM
Business & Operations Track

Haley Brown

Director of Complex Care, Concierge Home Care

Haley Brown, RN, CHHCM, has been in home health for 10 years. Her prior roles include billing, intake, field clinician, and clinical manager. More recently, she has taken on the role of Director of Complex Care and is a member of the Innovation and Solution Team with Concierge Home Care. Brown has been with Concierge for three years and has enjoyed watching the company expand its footprint across Florida. She is particularly invested and proud of the innovative strides they have made from a virtual care and specialty program perspective, as this is where most of her time is spent. Her passion is using an innovative approach to improving patient outcomes, allowing seniors to safely age in place.

Presenting:

ADAPTING TO THE SHIFT OF VIRTUAL CARE IN HOME HEALTH
Thursday, August 20 • 11:00-11:50 AM
Clinical & Quality Improvement Track

Charles Canaan

Senior Provider Education Consultant, Palmetto GBA

Charles Canaan, RN, MPH, has over 20 years of diverse nursing experience in a variety of health care settings including inpatient, outpatient, home, and organizational. His education includes a Bachelor of Science in Nursing from Old Dominion University, and a Master of Public Health in Health Promotion and Education from the University of South Carolina. He currently provides education and consultation to Medicare Parts A and Part B providers with learning needs.

Presenting:

HITTING THE TARGET WITH MEDICARE
Friday, August 14 • 8:30 AM-12:30 PM
Medicare/PDGM Track

PALMETTO GBA REVIEW CHOICE DEMONSTRATION UPDATE
Thursday, August 20 • 8:30-9:20 AM
Medicare/PDGM Track

Will Cantrell

Attorney, Cantrell, PLLC

Will Cantrell, Esq., is an attorney who has spent his entire career representing businesses and individuals in matters relating to unfair competition, deceptive business practices, employment law and related business disputes. From jury trials and arbitrations, to dispositive motions and bench trials, he has an extraordinary track record. For five years in a row, he has been listed by Florida Super Lawyers as a “Rising Star”.

Cantrell completed his undergraduate studies at Mercer University. He received a master’s degree, cum laude, in international economics from Florida State University. He received his law degree, magna cum laude, from Florida State University College of Law, where he was selected for the Order of the Coif, graduating in the top five percent of his law class. After law school, Cantrell served as a judicial law clerk for the Honorable Hugh Lawson, United States District Court Judge for the Middle District of Georgia.

Cantrell is actively involved in a number of professional and community organizations. He is the former co-chair of the Employment Law Section of the Clearwater Bar Association. He is also an active member of the Competition Torts Committee and Advertising Disputes and Litigation Committee of the American Bar Association’s Section of Antitrust Law.

Presenting:

HOME HEALTH NON-COMPETES: BEST PRACTICING FOR ENFORCING, DEFENDING, AND ONBOARDING
Monday, August 10 • 1:00-5:00 PM
Private Care/Private Duty Track

Amy Cassata

Vice President of Clinical Operations, Swift Medical

Amy Cassata, RN, WCC, has 15 years of experience as a post-acute care nurse in Chicago, Ill., serving for the last six years as Director of Clinical Operations at a multiple site, multiple state organization. Her expertise includes overseeing departmental budgets, clinical operations, staffing resources, and major electronic health records (EHRs) configurations in a wide range of health care facilities and projects. Cassata has helped multiple organizations transition from traditional, paper-based record keeping and documentation systems to fully electronic, online EHRs.

Given her practical nursing background, Cassata understands the possible barriers to the adoption of digital solutions and works to ensure that administrators and providers are fully satisfied with clinical workflows and training. As a result, she works to bring increased cost savings and clinical efficiency to all projects ultimately driving enhanced care delivery from providers and improved experiences for patients.

Presenting:

LAWSUITS, LOST REIMBURSEMENTS & INCREASED VISIT COSTS: HOW TO AVOID THESE PITFALLS WITH IMPROVED CLINICAL DOCUMENTATION
Tuesday, August, 18 • 10:45-11:45 AM
Clinical & Quality Improvement Track

SUCCESSFULLY WEATHERING THE PDGM STORM: STRATEGIES TO REDUCE COSTS THROUGH OPERATIONAL EFFICIENCIES
Wednesday, August 19, 10:20-11:40 AM
Business & Operations Track

Alex Chamberlain

Chief Executive Officer, EasyLiving, Inc.

Alex Chamberlain is Chief Executive Officer and co-owner of EasyLiving, Inc., a Tampa Bay care management and home care agency, which has won numerous business and industry awards. He has a passion for health care and elder care, sparked from an early age growing up in a family deeply involved in the industries and getting his CNA license in high school. Chamberlain earned his degree from Nova Southeastern University in business administration and entrepreneurship. With this education and his work experience, he saw the opportunity to apply innovative solutions to his sense of mission. He has been leading EasyLiving since 2008, helping merge in the Aging Wisely care management business and growing the company to be a leader in the local community. He also founded EZFingerPrints, a background check and drug testing business which he grew throughout the state and sold in 2016. Today, Chamberlain remains focused on EasyLiving’s mission “to create an environment where we set our team members up for success by empowering them to provide the best home care services in our local community.” He lives in Clearwater with his wife and two young sons.

Presenting:

UNIQUE SOLUTIONS TO RECRUITMENT OF STAFF
Tuesday, August 18 • 1:15-2:05 PM
Private Care/Private Duty Track

Arnie Cisneros

President, Home Health Strategic Management (HHSM)

Arnie Cisneros, PT, has over 30 years of experience as a physical therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Pioneer Accountable Care Organization (ACO) systems. In 2012, Cisneros was awarded a Bundle Payment for Care Improvement Pilot Program, in conjunction with the Detroit Medical Center (DMC), to address Episodic Bundling for Lower Extremity Joint Replacements. The 2016 Current Concepts in Joint Replacement® (CCJR) Initiative is based on Model 2 Bundling Pilot programs for Total Joint Replacements, which he has managed since 2014 for the DMC.

Presenting:

DEVELOPING SUCCESSFUL PDGM CARE PLANS: A VALUE-ERA DEMO
Wednesday, August 19 • 10:20-11:40 AM
Medicare/PDGM Track

Michelle Cornelius

Director of Memory Care Programs, Cypress HomeCare Solutions

Michelle Cornelius, LMSW, EdM, directs memory care programs at Cypress HomeCare Solutions, where she implemented a dementia training program for their caregivers and developed a support and education program for the family members of those diagnosed. She also provides consulting services to help others implement dementia programs within their own organizations. Since 2013, she has volunteered for the Alzheimer’s Association as a support group facilitator, a member of their Speaker’s Bureau, and a member of the Alzheimer’s Impact Movement. Cornelius earned a Master of Social Work degree from Arizona State University and a Master of Education degree in Human Resource Development from the University of Illinois.

Presenting:

DIFFERENTIATE YOUR AGENCY WITH ADVANCED DEMENTIA CARE
Tuesday, August 18 • 10:45-11:45 AM
Private Care/Private Duty Track

Heidi H. Cross

Wound Litigation Expert Witness and Consultant

Heidi Cross, MSN, RN, FNP-BC, CWON, is a board-certified wound and ostomy nurse and a board-certified family nurse practitioner in Syracuse, NY, with a master’s degree in nursing from the State University of New York Upstate Medical University.

Cross has extensive experience caring for wound patients in acute care and in long-term care facilities. She is employed by CNY Surgical Physicians consulting for nursing homes in the Syracuse area, and has her own independent practice as an expert witness for plaintiff and defense attorneys.

Presenting:

LAWSUITS, LOST REIMBURSEMENTS & INCREASED VISIT COSTS: HOW TO AVOID THESE PITFALLS WITH IMPROVED CLINICAL DOCUMENTATION
Tuesday, August, 18 • 10:45-11:45 AM
Clinical & Quality Improvement Track

Christina Crumbley

Chief Operating Officer, Signature HomeNow

Christina Crumbley, RN, MSN, HCS-D, HCS-O, is the Chief Operating Officer at Signature HomeNow. Christina has 29 years of nursing experience in home health care, including specialized work in operational and clinical management, education, leadership training, regulatory compliance, and quality assurance. She has provided consulting services as part of various companies as well as independently, focusing on start-up agencies, accreditation, and process improvement both operationally and clinically. She currently oversees home health operations, clinical services, and business development of seven home health agencies for Signature HomeNow.

Presenting:

BROADENING YOUR SIGHT: STRATEGIES FOR CLINICAL MANAGERS
Thursday, August 13 • 9:00 AM-5:00 PM
Business & Operations Track

LEADING WITH CLARITY: CONSCIOUS LEADERSHIP
Tuesday, August 18 • 9:00-10:30 AM
Private Care/Private Duty Track

William A. Dombi

President, National Association for Home Care & Hospice

William A. Dombi, Esq., specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With over 40 years of experience in health care law and policy, Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including: the expansion of the Medicare home health benefit in 1980; the formation of the hospice benefit in 1983; the institution of the Medicare Prospective Payment System for home health in 2000; and, the national health care reform legislation in 2010.

Regarding litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit; challenges to health maintenance organization (HMO) home care cutbacks for high-tech home care patients; lawsuits against Medicaid programs for inadequate payment rates; a nationwide class action against then-Health Care Finance Administration for its failure to enforce the federal HMO Act; litigation directed against the Interim Payment System for the Medicare home health benefit; and, a lawsuit addressing the so-called Medicare "case-mix creep adjustments" between 2008 and 2010.

In addition to litigation, Dombi offers extensive community and professional educational services through lectures, publications, teleconferences, and videos. He is the editor and lead author of "Home Care & Hospice Law: A Handbook for Executives", the only comprehensive legal treatise on the topic. His lectures include market trends in home care, compliance, risk management, patient rights, fraud and abuse, health care reimbursement, legislative and regulatory reforms, and legal issues in telehealth services.

He is admitted to practice in Connecticut and Washington, D.C. He is also admitted to numerous federal courts, including the U.S. Supreme Court and several District Courts of Appeals. He serves on the Advisory Board for Bloomberg BNA's Health Law Report and Medicare Report. He also is a longstanding member of the American Health Lawyers Association and the American Bar Association.

Presenting:

THE VIEW FROM CAPITOL HILL: HOME HEALTH'S POLICY FUTURE IN FOCUS
Tuesday, August 18 • 9:00-10:30 AM
Medicare/PDGM Track

Lani M. Dornfeld

Member, Health Care Practice Group, Brach Eichler LLC

Lani M. Dornfeld, Esq., CHPC, is a Member in the health law practice at Brach Eichler LLC, a leader in health law representation. A Certified Healthcare Privacy Professional, she is a sought-after speaker on a variety of health care topics, including HIPAA and information privacy, medical records law, corporate compliance, informed consent, guardianship law, advance directives, and fraud and abuse topics. She lectures regularly to local, state, and national audiences. She also trains medical and dental practices and other health care providers on HIPAA and corporate compliance, policies, and procedures. Dornfeld also has written a number of articles on these and other health care topics.

At Brach Eichler, Dornfeld's practice is focused on handling regulatory, corporate, and transactional matters for her clients, including hospitals, long-term care facilities, home health agencies, hospices, nursing homes, assisted living facilities, substance use disorder treatment facilities, physician and dental groups, and physicians, dentists, and other individual health care practitioners.

Dornfeld has extensive experience counseling clients on regulatory and compliance matters, including HIPAA, the Occupational Safety and Health Administration, and corporate compliance, and assists with the development and implementation of policies, procedures, and training required by these laws. She also works with clients to investigate and manage regulatory compliance issues, including privacy and security breach situations and responses.

Dornfeld helps clients navigate through the complex investigation of privacy and security breach incidents, including ransomware attacks and other security breaches, and incident response and federal and state reporting obligations.

Presenting:

HOW TO NAVIGATE RANSOMWARE, NEGATIVE SOCIAL MEDIA, AND CORONAVIRUS IN A HIPAA WORLD
Wednesday, August 19 1:00-2:20 PM
Business & Operations Track

Kevin M. Dunn

Attorney, Steven M. Dunn, P.A. & Consultant, Paradigm Senior Services

Kevin Dunn, Esq., was born and raised in Miami, Fla. He attended Yeshiva University in New York City, where he graduated cum laude with a degree in political science. After graduation, he attended Fordham University Law School. He was admitted to the Florida Bar in 2018. Following admittance to the Florida Bar, Kevin joined his father’s firm. The firm specializes in long-term care insurance claims. Dunn also works as a consultant for Paradigm Senior Services, where he assists home health providers in understanding long-term care insurance.

Presenting:

NAVIGATING THE NUANCES & PITFALLS OF LONG-TERM CARE INSURANCE: HOW PROVIDERS CAN DISTINGUISH THEMSELVES IN THE MARKETPLACE
Tuesday, August 18 • 2:15-3:35 PM
Private Care/Private Duty Track

Steven M. Dunn

President & Founder, Steven M. Dunn, P.A., Paradigm Senior Services

Steven Dunn, Esq., was born and raised in Florida and has lived in the Miami area throughout his life. He graduated with a bachelor’s degree in finance from Florida State University in 1981 and received his law degree in 1984 from the University of Florida. He was admitted to the Florida Bar in 1985 and joined his father’s practice, Dunn and Johnson, the same year. He is admitted to the U.S. District Court, Southern District of Florida, as well as the United State Court of Appeals, 11th Circuit. Dunn is now the principal in the law firm of Steven M. Dunn, P.A.

Dunn devotes a substantial portion of his practice to insurance litigation with an emphasis on long-term care insurance claims. He has been involved in significant trial court decisions affecting the rights of Florida residents who have long term care insurance policies and was involved in the first appellate court decision in Florida on long-term care insurance. In the past 16 years, Dunn has successfully handled in excess of 1,000 long-term care insurance cases. In addition to working as an attorney handling long-term care insurance disputes, Dunn founded Paradigm Senior Services, a technology solution for home care providers. Paradigm processes, manages, and, in some cases, factors both long-term care insurance and VA fee-for-service claims for providers. Paradigm is currently active in eight states and counting.

Presenting:

NAVIGATING THE NUANCES & PITFALLS OF LONG-TERM CARE INSURANCE: HOW PROVIDERS CAN DISTINGUISH THEMSELVES IN THE MARKETPLACE
Tuesday, August 18 • 2:15-3:35 PM
Private Care/Private Duty Track

Melinda A. Gaboury

Co-Founder & Chief Executive Officer, Healthcare Provider Solutions, Inc.

Melinda A. Gaboury is Co-Founder and Chief Executive Officer of Healthcare Provider Solutions. With more than 29 years in home care, Melinda has over 19 years of executive speaking and educating experience, including extensive day-to-day interaction with home health and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country.

Gaboury has profound experience in Medicare Prospective Payment System training, billing, collections, case-mix calculations, chart reviews, and due diligence. Audit appeals (i.e., ZPIC, RA, ADR, and TPE) with all Medicare Administrative Contractors have become the forefront of Melinda’s current impact on the industry.

Gaboury is currently serving on the National Association for Home Care & Hospice Home Health & Hospice Financial Managers Association Advisory Board as ex-officio, and is Treasurer of the Home Care Association of Florida. She is also the author of the "Home Health OASIS Guide to OASIS-D1".

Presenting:

PDGM: WHERE THINGS STAND TODAY!
Wednesday, August 12 • 9:00 AM-4:30 PM
Medicare/PDGM Track

PDGM & RCD: MAKING THE TWO WORK!
Tuesday, August 18 • 2:15-3:35 PM
Medicare/PDGM Track

PDGM: REVENUE CYCLE AT ITS FINEST!
Wednesday, August 19 • 1:00-2:20 PM
Medicare/PDGM Track

Irina Gorovaya

President & Owner, Amity Healthcare Group, LLC

Irina Gorovaya has been a registered nurse for over 10 years and has over 20 years of extensive health care experience, including long-term, subacute care, acute care, and home health care.

With an MBA in Health Administration, Gorovaya was also able to experience professional growth, beginning with her role as a field nurse, to owning and serving as Administrator of a home health agency, and subsequently to becoming an Accreditation Commission for Health Care- and Community Health Accreditation Partner-certified health care consultant with a focus on home health industry.

As a founder of Amity Healthcare Group, LLC, Gorovaya works hand-in-hand with clients nationwide to help them achieve their goals and objectives, whether it is operational efficiency, regulatory compliance, strategic planning, education, or achieving Medicare accreditation and/or certification.

Presenting:

ROADMAP ON DISPOSABLE NEGATIVE PRESSURE WOUND THERAPY USE IN HOME HEALTH
Wednesday, August 19 • 1:00-2:20 PM
Clinical & Quality Improvement Track

J'non Griffin

President & Senior Consultant, Home Health Solutions, LLC

J'non Griffin, RN, WCC, HCS-D, COS-C, is a 31-year veteran of home care as a registered nurse. She received her master's degree in Health Care Administration in 2005. She has experience as a field nurse, director, and executive with home health and hospice agencies, both large and small. Griffin has also served as Director of Staff Development and Appeals for home health and hospice agencies. She has taken part in mock surveys for agencies and prepared agencies for accreditation. She has been directly involved in accreditation surveys, acquisitions, and many regulatory crises with state survey agencies and the intermediary.

Presenting:

OPERATIONALIZING REGULATIONS: A COMPREHENSIVE OVERVIEW FOR ADMINISTRATORS
Tuesday, August 11 • 9:00 AM-4:30 PM
Clinical & Quality Improvement Track

FLORIDA’S NEW NURSE DELEGATION LAW: RIGHT RN, RIGHT AIDE, RIGHT CARE
Wednesday, August 19 • 9:00-9:50 AM
Business & Operations Track

Elizabeth E. Hogue

Attorney, Hogue Homecare

Elizabeth E. Hogue, Esq., is an attorney in private practice with extensive experience in health care. Prior to becoming an attorney, she was employed as a personnel manager by a Blue Cross Blue Shield health plan. She studied at the University of Maryland School of Law, concentrating in health law, and gained considerable clinical experience, course work, and employment experience in this area. Following her admission to the Bar, she developed an active practice in health law. She represents clients all over the country. Her clients include professional associations, physicians, managed care providers, and institutional health care providers, including hospitals, long-term care facilities, home health agencies, durable medical equipment companies, private duty agencies, and hospices. She has also represented a number of individual providers and case managers concerning health-related issues.

Hogue gives approximately 20 presentations each year on health-related topics, including future trends in the health care industry. Her numerous articles are regularly included in trade association publications and other journals. She has written extensively on health-related topics. Her books include: "Nursing Case Law Reporter", "Informed Consent"; "Legal Liability"; "Medicare/Medicaid Fraud and Abuse"; "Contracting with Managed Care Providers"; "Ethics Manual"; "Termination of Services to Patients: Use of Policies and Procedures to Avoid Liability for Abandonment"; "Case Management: Legal Issues"; "How to Develop a Fraud and Abuse Compliance Plan; How to Form Alliances Without Violating the Law; Wound Care: Legal Issues"; and, "How Marketers Can Get Referrals without Breaking the Law". Ms. Hogue is a member of the American Health Lawyers Association.

Presenting:

LEGAL UPDATES AND NEW ISSUES FOR ALL HOME CARE PROVIDERS
Wednesday, August 19 • 4:00-5:00 PM
General Track

Seth Joseph

Managing Director, Summit Health

Seth Joseph is Managing Director of Summit Health, a recognized expert in digital health technology and an author of several articles on the space. He has been published in "Health Affairs", the American Journal of Managed Care, the Journal of the American Medical Informatics Association, and has been cited in numerous industry media on topics ranging from e-prescribing to medication adherence to electronic health records to the value that health information technology can deliver for patients and the health care system.

Joseph has spent more than a decade helping companies successfully bring novel digital technology to health care markets. He is passionate about the potential for multi sided platforms to help physicians and care extenders improve the quality and cost of care.

Previous to founding Summit Health, Joseph led Corporate Strategy at Surescripts. Surescripts is the nation's largest, most trusted, and successful health information network, delivering more than 17 billion clinical messages to physicians, hospitals, pharmacies, pharmacy benefit managers, and payers each year. Prior to Surescripts, he led eHealth strategy for Caremark, part of CVS Health.

Presenting:

SUCCESSFULLY WEATHERING THE PDGM STORM: STRATEGIES TO REDUCE COSTS THROUGH OPERATIONAL EFFICIENCIES
Wednesday, August 19 • 10:20-11:40 AM
Business & Operations Track

Richard Keller

President, All Metro Health Care

Richard Keller is President of All Metro Health Care, a leading provider of personal home care and support services in New York, New Jersey, and Florida. He is focused on developing innovative solutions to help the company drive efficiency in the broader health care delivery system.

Throughout his time at All Metro, Keller has created countless opportunities for aides to better monitor patient health trends on a real-time basis, driving down the total cost of care, improving quality, and ultimately reducing avoidable hospital admissions.

Presenting:

A PROVIDER'S GUIDE TO EMPOWERING CAREGIVERS AND IMPROVING OUTCOMES
Tuesday, August 18 • 1:15-2:05 PM
Clinical & Quality Improvement Track

Grant Kindrick

Partner, BBDG Law

Grant W. Kindrick, Esq., is a Partner at Tampa-based BBGD Law. He has practiced in virtually all of the practice areas offered by the firm, including: general liability litigation; trust and probate litigation; guardianship litigation; commercial litigation; professional liability litigation; First Amendment litigation; first party insurance litigation; catastrophic injury and wrongful death claims; insurance coverage and re-insurance litigation; corporate derivative lawsuits; employment litigation; and, workers' compensation.

Kindrick has represented for-profit, not-for-profit corporations, and individuals on both the defense and plaintiff’s side of cases. He has practiced in circuit court, federal court, arbitration proceedings, and administrative proceedings.

In 2016, Kindrick, with colleagues J. Ronald Denman and Charles Bavol, tried the matter of Bivins v. Rogers et al, which resulted in a jury verdict of $16.4 million in favor of the firm’s client. Kindrick has also litigated on both sides of several other multi-million-dollar cases involving catastrophic personal injury matters, commercial disputes, and lawsuits involving damage to real and personal property.

A past HCAF educational speaker, Kindrick is originally from Cincinnati, Oh., but has devoted his professional career to practicing law in the state of Florida. In 2007, he earned his Bachelor of Arts in History from the Furman University in Greenville, S.C. He earned his Juris Doctorate from George Washington University in Washington, D.C. in 2010.

Presenting:

20/20 VIEW ON WAGE AND HOUR ISSUES
Wednesday, August 19 • 2:30-3:50 PM
Private Care/Private Duty Track

Tracy Mabry

Attorney, CEO, & President, Tracy Mabry Law, P.A.

Tracy Mabry, Esq., has represented a broad range of health care industry providers over the past 30 years on transactional, regulatory compliance, and reimbursement matters, including: state licensure issues in Florida and Texas; Medicare and Medicaid provider enrollment issues; reimbursement issues, audits and appeals with Medicare, Medicaid, and non-governmental insurers/payers; state and federal fraud and abuse compliance, including voluntary disclosure and compliance audits; provider contracting and ventures; defense of licensed professionals in disciplinary investigations and peer review; sales, mergers, acquisitions, and changes of ownership of health care businesses; health care provider employment issues; health care information privacy and security issues (HIPAA and HITECH) for medical records and billings; electronic health records (EHR)/electronic medical records (EMR), health information technology (HIT), and international health care, including medical tourism and cross-border health care projects.

Presenting:

QUALITY & LEGALITY: DOING IT RIGHT
Wednesday, August 19 • 2:30-3:50 PM
Clinical & Quality Improvement Track

Arlene Maxim

Clinical Consultant, Axxess

With more than 40 years of nursing experience, Arlene Maxim, RN, HCS-C, previously co-founded regional multimillion-dollar Medicare-certified home health care companies, hospital-based home care and hospice companies, and transitional care programs. Early in her nursing career she combined her clinical knowledge with her home care and hospice interests and began working as a consultant in the home care and hospice field in 1986.

Maxim's working career has included direct patient care progressing to clinical management oversight, executive level operations in hospitals and post-acute care settings, risk management in multiple health care settings, transitional care management, as well as providing strategy for organic growth and acquisitions across post-acute settings.

The current focus of public speaking, training, and consulting include, but is not limited to: newly released Medicare Conditions of Participation (CoPs); face-to-face encounter requirement strategies; Pre-Claim Review; the Patient-Driven Groupings Model (PDGM), OASIS-D2; Star Ratings in home health and hospice; functional improvement in patients in the home; reductions in re-hospitalization; and, other significant changes we should expect in the near future.

Maxim currently leads innovative change across the health care continuum. She has developed and implemented a multiple post-acute care programs working closely with multiple hospitals, home care and hospice agencies, Accountable Care Organizations, etc. Her energy, dedication, and passion continue to positively change the post-acute world of health care.

Presenting:

USING REMOTE MONITORING TECHNOLOGY TO IMPROVE PATIENT OUTCOMES AND RETAIN STAFF
Tuesday, August 18 • 10:45-11:45 AM
Business & Operations Track

WHAT YOUR STAFF DOESN'T KNOW WILL HURT YOU
Wednesday, August 19 • 9:00-9:50 AM
Clinical & Quality Improvement Track

Kimberly McCormick

Executive Clinical Director, Home Health Strategic Management (HHSM)

Kimberly McCormick, RN, BSN, a highly accomplished nurse consultant in the home health industry, is Executive Clinical Director for Home Health Strategic Management (HHSM). Her 24 years of experience in home health — eight spent as administrator of a home health agency — has given her the experience and the knowledge to provide unrivaled insight into the home care arena.

McCormick served as an Associate Consultant with HHSM for two years, during which she established herself as an expert in the area of utilization management of home health services. During her time as a home health agency administrator, she achieved deficiency-free surveys by The Joint Commission, deficiency-free Department of Health and Centers for Medicare & Medicaid Services (CMS) surveys, and a 0.42% error rate on an Additional Documentation Request (ADR) audit.

Additionally, McCormick authors the HHSM nursing newsletter and regularly presents to industry professionals across the nation on home health care topics and care models, as proposed by CMS and the Medicare Payment Advisory Commission for the future of the home health industry.

Presenting:

DEVELOPING SUCCESSFUL PDGM CARE PLANS: A VALUE-ERA DEMO
Wednesday, August 19 • 10:20-11:40 AM
Medicare/PDGM Track

Neel Mehta

Senior Vice President, Corporate and Business Development, Honor

Neel Mehta leads all of Honor’s Corporate and Business Development activities. He was most recently Vice President of Business Development at Glow, a data science company focused on improving fertility outcomes. His prior experience includes leading business development at Inkling, an education technology focused company, as well as various roles at Google, from leading Google’s market entry into India to managing multi-million dollar advertising clients. Mehta has an M.B.A. from the Wharton School and a B.A. in Economics and a B.S.E in Systems Engineering from the University of Pennsylvania.

Presenting:

DIFFERENTIATE YOUR AGENCY WITH ADVANCED DEMENTIA CARE
Tuesday, August 18 • 10:45-11:45 AM
Private Care/Private Duty Track

Nanette Minton

Senior Clinical Coding Manager, MAC Legacy

Nanette Minton, RN, CHPCA, HCS-D, HCS-H, has been in the home care industry since 1997. She has served in a variety of roles, including clinical, administrative, consulting, education, and agency startup and development. Currently serving as the Senior Clinical Coding Manager for MAC Legacy, Minton provides day to day coding and quality support to the home care and hospice agencies receiving coding services. Minton's experience in the industry gives her a unique perspective and allows her to provide coding and audit knowledge firsthand to clients.

Presenting:

UNDERSTANDING CODING UNDER PDGM
Tuesday, August 18 • 10:45-11:45 AM
Medicare/PDGM Track

Linda Murphy

Chief Operating Officer, Concierge Home Care

Linda Murphy, RN, BSN, COS-C, CDP, RN-BC, is currently the Chief Operating Officer of Concierge Home Care (CHC), a regional home health care consortium. She has been in the health care arena since 1987, having started her career at the University of Florida as an emergency room charge nurse for 15 years.

Murphy discovered home health as a field nurse beginning in 2003, and the true difference you can make taking care of someone in their home. She spent the next 12 years working for Almost Family, a large, publicly-traded home health provider. She later assumed directorship of a small home health agency in Gainesville, Fla., where she was able to develop and implement many programs that bridged gaps in care as she saw them, including an in-home palliative care and oncology program. She continued to expand her leadership role and, in 2015, became responsible for sales and operations of 31 offices throughout the Florida market.

In June 2015, Murphy had the opportunity to apply all that she had learned in the post-acute arena as the Chief Executive Officer of CHC. Currently, CHC has offices throughout Florida. Over short four-year window, CHC become one of the largest providers in its service area. CHC's reputation as innovators and a provider of quality outcomes has allowed them partnerships with all their local hospitals as preferred providers.

Murphy has been involved with multiple bundling projects, Accountable Care Organizations, and initiated several pilot programs that have yielded reduced re-hospitalization rates while optimizing symptom management. She has been a published author multiple times and spoken on behalf of the Home Health Quality Improvement National Campaign about best practices for improving patient outcomes.

Presenting:

THE NEW APPROACH FOR THERAPY UTILIZATION UNDER THE PDGM & COVID-19: HOW TO IMPACT OUTCOMES FOR ALL
Tuesday, August 18 • 1:15-2:05 PM
Medicare/PDGM Track

Laura Page-Greifinger

President & Chairman, QIRT (Quality In Real Time)

Laura Page-Greifinger, RN, BSN, MPA, has more than 30 years of experience in senior-level health care management experience, including the development of multiple new programs and the provision of a variety of services and programs resulting in positive client outcomes. These services encompassed integrated health care services designed to mesh with individual operating entities' missions and goals. At times, these programs were the first of their kind in a region, necessitating education at all levels of professionals and community organizations, as well the education of referral inlets.

As founder and principle of QIRT (Quality In Real Time), Page-Greifinger's focus is post-acute organizational structure, the education and support of staff needed to succeed in this structure, key indicator development, quality outcomes for patients within the structure, project management, financial analysis, and profitability. This is the basis for QIRT's quality cycle management approach to post-acute organizational support: a reimagining of operations from end-to-end.

Page-Greifinger has served on multiple boards of directors and has been faculty for community health programs at the baccalaureate and graduate level. The most recent years of her career have been devoted to consulting with corporate entities to lay the foundation for industry success. Her extensive experience in the post-acute health care field has given her expert perspective on processes and an understanding of the uniqueness of each agency, clinician, and patient.

Presenting:

COST OF POOR QUALITY: WHAT DOES IT COST YOUR AGENCY?
Thursday, August 20 • 8:30-9:20 AM
Clinical & Quality Improvement Track

Sue Payne

Vice President & Chief Clinical Officer, Corridor

Sue Payne joined the Corridor team as the Vice President of Clinical Services & Innovation in December 2016 after Transpirus (where she was the Senior Vice President of Clinical Services) was acquired by Corridor. Corridor provides support services nationally to the home health and hospice industry, which includes operations consulting, revenue cycle management, education, and coding/OASIS review services.

In her role, Payne is responsible for identifying and implementing clinical and operational business development options to meet client needs. She has over 25 years in home care operations and strategic leadership. Prior to her role at Corridor, Payne was the Vice President of Home Health at Advanced Home Care and at Life Care at Home, both of which are multi-state home care providers. Previously, she was the Administrative Director at Bon Secours Home Care, a multi-site hospital-based home care agency.

Payne has experience with hospital-based, long-term care-based, and privately-held home care companies. She was the recipient of the 2011 Leadership Award from the Association for Home & Hospice Care of North Carolina. She has presented nationally for Press Ganey, the Visiting Nurses Association of America (VNAA), the American Congress of Healthcare Executives, and multiple state associations on topics such as preventing avoidable readmissions, value-based purchasing, staffing retention, and early careerist mentoring. She currently serves as a VNAA board member and co-chair for VNAA Governance Committee. Sue has a B.S. in Nursing from Radford University, an M.B.A. from the University of Tennessee-Chattanooga, and holds a Certification in Home Health/Hospice from the National Association for Home Care & Hospice.

Presenting:

PATIENT CARE AND FINANCIAL SUCCESS IN THE PDGM PAYMENT WORLD
Wednesday, August 19 • 8:30-9:50 AM
Medicare/PDGM Track

MaKisha Pressley-Callaham

Senior Provider Relations Representative, Palmetto GBA

MaKisha Pressley-Callaham, Ed.D., is a graduate of Nova Southeastern University with a Doctor of Education with an emphasis in Instructional Technology and Distance Education. She has over 23 years of experience with the Medicare program. In her current role as Senior Provider Relations Representative in Palmetto GBA’s Provider Outreach and Education Department, she is the point of contact for outreach and education activities related to home health and hospice billing guidelines and regulations.

Pressley-Callaham also has the responsibility to organize and develop educational materials, collaborate with providers and the Centers for Medicare & Medicaid Services regarding updates and changes to the Medicare program. With experience in Medicare communications, her expertise and knowledge enables her to explain complex statutes, legislative mandates, billing procedures, and policies in a manner easily understood by key stakeholders and program participants.

Presenting:

HITTING THE TARGET WITH MEDICARE
Friday, August 14 • 8:30 AM-12:30 PM
Medicare/PDGM Track

Tammy Ross

Senior Vice President of Professional Services, Axxess

Tammy Ross RN, BSN, MHA, is the Senior Vice President of Professional Services at Axxess, the fastest-growing home health care technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. During her time at Axxess, Ross has implemented strategic directives and developed operational materials to educate the industry on important new initiatives.

Prior to joining Axxess in November 2018, Ross served as an executive consultant at Fazzi Associates, where she used her years of home health care leadership experience to assist clients with clinical and operational strategic planning and development. She also oversaw operations for a multi-state home health provider and was instrumental in creating disease management programs that lowered the Medicare spend rate and improved 5-Star Ratings. Her expertise helped open the first Medicare-certified home health and hospice agency in the U.S. territories of Guam and the Northern Mariana Islands. She also worked closely with Congress to expand the Women, Infant, and Children (WIC) food program to military families stationed overseas. Ross has extensive knowledge of Private Duty agency operations through her time as an agency owner. She opened a school to train certified nursing assistants and used those graduates to deliver specialty disease management programs for her Private Duty patients. The agency’s dementia program was highly desired by referral sources, caregivers, and providers. She is the co-developer of Maintenance Therapy a Palliative Care Approach, which is a rehab program based on the premise of the Jimmo v. Sebelius settlement, specifying that patients do not need rehabilitation potential to receive therapy services.

Ross is passionate about serving the community as a volunteer for her church’s Children’s Outreach Ministry through positive social activities. She is also a member of the San Antonio, Texas-area chapter of the Case Management Society of America (CMSA) where she provides volunteer case management services to homebound geriatric patients without other resources. In addition to her credentials as a certified case manager, she is a registered nurse with a Bachelor’s Degree in Nursing (BSN). She holds Master’s Degree in Health Care Administration from Columbia Southern University and has an advanced certification in Health Care Case Management and Quality Improvement.

Presenting:

TECHNOLOGY ENHANCED TRANSITION TO INTRA-DISCIPLINARY CARE
Tuesday, August 18 • 2:15-3:35 PM
Clinical & Quality Improvement Track

PRIVATE DUTY: A HOME HEALTH PDGM DIVERSIFICATION STRATEGY
Wednesday, August 19 • 2:30-3:50 PM
Business & Operations Track

Tom Rowinski

Chief Executive Officer, Ally

Tom Rowinski is the founder and Chief Executive Officer of Ally, a home care software solution. He has been a leader and visionary in software development for many years. As a Drexel University graduate, Rowinski co-founded and managed JTR Solutions, a Philadelphia-based custom software development company. Prior to JTR Solutions, he managed Global IT at Tyco International. He is a certified project management professional with responsibilities on multiple continents. In addition to being a software whiz, Rowinski enjoys outdoor activities and making music.

Presenting:

EVV MANDATE MADE EASY
Tuesday, August 18 • 1:15-2:05 PM
Business & Operations Track

Eric Scharber

Principal, Exact Recruiting, a Simione Talent Solution

Eric Scharber is a Principal at Simione Healthcare Consultants, leading all talent acquisition and employee retention efforts for the home care and hospice industry through Exact Recruiting, a Simione talent solution overseeing executive search and non-executive recruiting services, recruitment process outsourcing (RPO), compensation analysis and employee satisfaction survey services. After founding Exact Recruiting in 2005, he led the firm to become the top recruiting and executive search entity for the home care and hospice industry, serving clients across the U.S. and placing more than 1,500 professionals in 12 years of operation.

Scharber has spent his entire professional career in the health care recruiting, staffing and executive search industry — with the bulk of that time spent solely on home care and hospice. Earlier in his career, he honed his recruiting skills as an executive search consultant and recruiting manager for other health care recruiting companies that also specialized in home care and hospice. He is passionate in his goal of surpassing his client’s expectations and assisting them with talent acquisition and employee retention strategies.

Scharber earned a B.S. in Business Administration with specialization in marketing and public relations from the University of Florida.

Presenting:

HARNESSING STAR POWER: LEADERSHIP DEVELOPMENT AND ITS IMPACT ON FINANCIAL PERFORMANCE
Tuesday, August 18 • 2:15-3:35 PM
Business & Operations Track

Robert Simione

Director of Financial Consulting, Simione Healthcare Consultants

Rob Simione, CPA, leads financial consulting to support effective management and analysis in home care and hospice, including collaborative activities on benchmarking with a variety of information technology companies for Simione. He also served more than 10 years in financial consulting, and in corporate and tax accounting. A Certified Public Accountant in the State of New York, Simione has been instrumental as an interim financial executive for home care and hospice agencies and health networks. He has worked closely with a wide variety of organizations to develop financial, operational, marketing, and IT benchmarks that are critical to both daily business and long-term financial planning. Prior to his years with Simione, he worked for PricewaterhouseCoopers, where he received the Chairman’s Award for excellence in teamwork. He graduated from Villanova University with a B.S. in accounting.

Presenting:

HARNESSING STAR POWER: LEADERSHIP DEVELOPMENT AND ITS IMPACT ON FINANCIAL PERFORMANCE
Tuesday, August 18 • 2:15-3:35 PM
Business & Operations Track

Kimberly R. Smoak

Bureau Chief of Field Operations, Agency for Health Care Administration

Kimberly R. Smoak has been with the Florida Agency for Health Care Administration (AHCA) since August 1995. She is the Bureau Chief of Field Operations located in the Division of Health Quality Assurance, and is responsible for the oversight of field operations and the complaint administration unit. She is responsible for ensuring both federal and state survey work is completed timely, monitors quality improvement and quality assurance indicators for the division, training of survey staff and other agency staff, data management, and support functions. She is also the State Survey Agency Director for the State of Florida.

Smoak holds an M.S. in Health with an Aging Studies program emphasis. She is also a Qualified Intellectual Disability Professional. In 2009 and 2017, she received the Centers for Medicare & Medicaid Services' (CMS) Survey and Certification Achievement Awards for her work in survey and certification.

Presenting:

STATE POLICY UPDATE FOR ALL HOME HEALTH PROVIDERS
Thursday, August 20 • 9:30-10:50 AM
General Track

Kerry Termine

Clinical Consultant, OASIS Answers, Inc.

Kerry Termine, DPT, COS-C, COQS, COFS, BCHH-C, is a physical therapist with a doctorate in physical therapy. She has worked in the home health industry since 2007 as a field clinician, as well as in roles supporting coding and documentation for compliance and quality. She has over 10 years of experience conducting detailed reviews of clinical documentation for home health and hospice providers, focusing on OASIS and diagnosis coding accuracy, as well as regulatory compliance and documentation to support Medicare coverage. Termine is a certified coder and an American Health Information Management Association (AHIMA) approved ICD-10-CM trainer. She holds the Certificate for OASIS Specialist-Clinical (COS-C) designation and is a Clinical Consultant with OASIS Answers, Inc.

Presenting:

OASIS & PDGM: WHERE ARE WE NOW?
Thursday, August 20 • 8:00-9:20 AM
Medicare/PDGM Track

Vicky Trevarthan

RN Consultant, 5 Star Consultants

Vicky Trevarthan, RN, BSHCM, MHA candidate, has diversified knowledge and experience expanding over 25 years with national leaders in home health care. Her successes started as a clinical field nurse and expanded to corporate consultant.

Trevarthan is an Accredition Commission for Health Care (ACHC)-certified consultant and a former ACHC surveyor. She consults home care agencies on Quality Assurance and Performance Improvement (QAPI), regulatory compliance, and survey preparedness. She is an excellent educator and is able to teach your staff with easy-to-learn methods. She resides in Florida.

Presenting:

L👀K WITH 20/20 VISION AT REDUCING READMISSIONS AND ER VISITS WITH DISCHARGE PLANNING
Thursday, August 20 • 11:00-11:50 AM
Medicare/PDGM Track

AnnaMaria Turano

Vice President of Marketing, Synzi

AnnaMaria M. Turano, MBA, is responsible for leading all marketing and branding initiatives for Synzi. She previously was employed by Stratus Video as Vice President of Marketing, and led the effort to separate and rebrand its Telehealth division as the new company, Synzi. Prior to her client-side roles, Turano co-founded MCAworks, a strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies.

A published writer, Turano is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008), and a featured contributing author to Shopper Marketing (Kogan: 2010; 2012). She has also been featured in Brandweek, AdAge, CBS News, U.S. News & World Report, CNET, Women's Wear Daily, and on First Business TV. Turano has also been an Adjunct Professor of Marketing at New York University, Fordham University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago.

Presenting:

THE NEW APPROACH FOR THERAPY UTILIZATION UNDER PDGM & COVID-19: HOW TO IMPACT OUTCOMES FOR ALL
Tuesday, August 18 • 1:15-2:05 PM
Medicare/PDGM Track

Stephen Vaccaro

President of Provider Solutions, HHAeXchange

Stephen Vaccaro is President of Provider Solutions at HHAeXchange, an industry-leading home care management solution that connects payers, providers, and patients. With over 25 years of leadership experience in the health care industry, Vaccaro has spent time on both the payer and provider sides of the market. Prior to joining HHAeXchange, he was Senior Vice President and Program Integrity General Manager at Health Management Systems, Inc., where he was responsible for successfully building its program integrity vertical into an $80 million enterprise for payer clients in the state Medicaid, Medicaid managed care, and commercial health space.

Presenting:

A PROVIDER'S GUIDE TO EMPOWERING CAREGIVERS AND IMPROVING OUTCOMES
Tuesday, August 18 • 1:15-2:05 PM
Clinical & Quality Improvement Track

Kimberly Wilkerson

Home Health Solutions, LLC

Kim Wilkerson, MBA, LPN, CHCE, COS-C, HCS-D, is a home health industry consultant and veteran. One might say that she essentially "grew up" in home health, having spent almost her entire adult life working in it. After working for a few years for other companies, she managed to scrape together $5,000 for an initial payment for a home health agency outside of Houston with a census totaling five patients. Wilkerson sold the agency in 2007 after increasing it to a census of over 500 patients in three offices.

After "retiring" to Key West in 2008, Wilkerson then successfully opened a new home health agency in an area where there had only been one agency for over 25 years. She then sold that agency in 2017. Through these acquisitions, she has seen the good, the bad, and the ugly — and learned from it all. Active now in consulting with a focus on due diligence and compliance, she is a wealth of practical knowledge for anyone contemplating divesting an agency.

Presenting:

FLORIDA’S NEW NURSE DELEGATION LAW: RIGHT RN, RIGHT AIDE, RIGHT CARE
Wednesday, August 19 • 9:00-9:50 AM
Business & Operations Track

ORDERS MANAGEMENT UNDER PDGM
Wednesday, August 19 • 2:30-3:50 PM
Medicare/PDGM Track

Cara Mia Wilkins

Senior Provider Education Consultant, Palmetto GBA

Cara Mia Wilkins ("Mia") is a graduate from the University of South Carolina with a Bachelor of Arts degree. She has over 10 years of health care marketing experience. Wilkins currently serves as a Senior Provider Relations Representative for the Review Choice Demonstration (RCD) in Palmetto GBA’s Provider Outreach and Education Department. In this position, she travels throughout the United States conducting workshops, exhibits, and web-based training for providers on the RCD coverage and billing guidelines.

Presenting:

PALMETTO GBA REVIEW CHOICE DEMONSTRATION UPDATE
Thursday, August 20 • 8:30-9:20 AM
Medicare/PDGM Track

Shelle Womble

Home Care Sales & Operations Coach, corecubed

Shelle Womble possesses an incredibly in-depth understanding of the home care industry, from top to bottom and all the little nuances in between. With over 25 years of multi-state experience in the aging care arena, she has worked her way through a variety of sales management positions, from district regional manager of a single-unit agency, to director of operations and general manager of 50 branch locations in 11 states for a large home care franchise, and most notably, as national sales director.

Award-winning for her success in divisional leadership, Womble's broad range of experience in achieving positive growth in a variety of settings, combined with her knowledge of all the components of home care and how they work together, provides an unparalleled level of insight for the home care clients she serves. She is excited to partner with corecubed to help home care agencies across the country bolster their sales teams and get the results they want.

Presenting:

THE INQUIRY PROCESS IN FULL VIEW: IS YOUR AGENCY CRYSTAL CLEAR OR WEARING BLINDERS?
Wednesday, August 19 • 1:00-2:20 PM
Private Care/Private Duty Track

Stefanie Woodrow

Senior Healthcare Associate, Absolute Healthcare Associates, LLC

Stefanie Woodrow, RN, BSN, is a Senior Healthcare Consultant for Absolute Healthcare Associates, LLC. She has more than two decades of experience in the home care industry, which she has specialized in since 1994. For the past 15 years, her concentration has been in the home health and hospice spaces, providing consultation to both certified and non-certified providers.

While working as a home health and hospice provider, Woodrow worked in the capacities of RN Case Manager, Clinical Manager, Quality Assurance Director, Director of Education, Director of Operations, and Chief Operations Officer. In 2012, she stepped out of the provider role and began consulting with agencies across the country in an effort to help them achieve quality care delivery and compliance within their operations.

Presenting:

PRIVATE DUTY ACCREDITATION READINESS
Wednesday, August 19 • 9:00-9:50 AM
Private Care/Private Duty Track

Patricia Worrow

Claims & Collections Manager, VIP America, LLC

Since 2012, HCAF has recognized home care professionals for their dedication to the provision of quality home care and for their exemplary service to those they serve. HCAF is pleased to have such individuals be a part of the Association and honored to recognize them for their tireless efforts in helping to raise the bar for home care providers throughout the state. These individuals don’t just represent home care, rather, they are the essence of home care.

Patricia Worrow is the Claims & Collections Manager for VIP America, LLC, in Stuart, Fla. She is a native Floridian who loves to help organizations evaluate, integrate, launch, and optimize software utilization. She has amassed a diverse roster of experiences and has spent most of her career in the health care industry, initially gaining experience in hands-on patient care and advocacy working in a skilled nursing facility as a certified nursing assistant.

Worrow's advocacy ethic has been fueled by her own personal health struggles while learning to navigate health care industry, as well as by advocating for herself in order to receive quality health care. This passion led her to working in case management with high-risk pregnant teens and infants in small rural communities, where she was instrumental in expanding access to services and other unattainable resources through community-based grant-writing projects.

She has also led several large-scale organizations with their integration and new software implementation projects. Her eagerness is an inner desire to work smarter, not harder — to leverage what’s at your fingertips. Worrow was most successful partnering with TBC Corporation and Trintech to leverage the software ReconNET beyond its original intended capabilities to create automated processes for the department resulting in a two-day reduction in month-end close processes while also reducing the U.S. Department of the Treasury head count by 64 percent.

Worrow has spent the last two years taking a multi-location home care company with many varied lines of business (e.g., managed care organizations, Lead Agency, long-term care, private insurance) from 100-percent paper invoicing to Electronic Visit Verification and electronic records. While claims and collections is her primary job function by day, she is also a two-time cancer survivor, mother of one, and in her spare time she enjoys cooking, spoiling her friends and family, life in the slow lane, and hopes to someday write that book.

Presenting:

EVV MANDATE MADE EASY
Tuesday, August 18 • 1:15-2:05 PM
Business & Operations Track

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